Your customer is using String to provide details about their product to other members of their supply chain. As your product is used in the production of their product, details that you have about it in your records make their product more valuable to them and make you a more valuable supplier.
Your customer is probably being asked for specific information by their customers relating to the country of origin of certain raw materials or details relating to environmental or social welfare standards in manufacture. String provides a simple mechanism for each member of a supply chain to record information about their part in the manufacturing process which strengthens the trust between suppliers and customers at every level. This trust leads to a higher value being placed on both products and the relationship. Using String:
Improves Efficiency - "We would only talk about the order totally. But now we can talk about lot wise details, and any shortages at any level of production, even if it only a matter of 100kgs, are brought to my attention, not like before. Before I would rely on what the merchandiser was telling me. But now it is all brought to my knowledge and I am able to see everything clearly at each level of production."- Supplier C
Manages Compliance - "We wouldn't have been able to meet our customer’s requirements without it. Now, because we use String we are able to record details about every order right from the yarn level before we would only try and trace back if there was a problem with the order in the end. But now we have clarity from the beginning, from purchase onwards. And we don't need to work backwards if there is a problem." - Supplier C
Inspires Trust - "It authenticates the product online and for all those looking at it, without us needing to talk about it in detail. People may think 2 times or 10 times before, but now that is on String and it authenticates everything, we can say, "Yes, we're on String and if you have any doubts you can check." - Supplier D
Strengthens Relationships - "Implementing String has made our relationship with our customer better, much better. There is much more interaction and communication." - Supplier C
Creates New Markets - "We have been receiving new enquiries. Especially regarding organic production." - Supplier A
Signing up to use String is free - just go to stringtogether.com
We look forward to welcoming you to the community of String users all over the world!